Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone or other device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies cannot normally be used to identify you by name on their own, although information collected through cookies may be combined with other information where this is permitted and necessary.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and these related technologies together as “cookies”. They may be set by Cherry Gold Casino or by selected service providers that support website operations, security, analytics or other approved functions. Third-party providers may process information in accordance with their own privacy notices and terms.

Cookies can be temporary or persistent. Session cookies generally remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain for a longer period or until they expire or are deleted. The length of time a cookie remains may depend on its purpose, the service that places it and your browser settings.

Some cookies are first-party cookies, which are placed by the website you are visiting. Other cookies are third-party cookies, which are placed by a service provider operating on or through the website. We take reasonable steps to use services that are appropriate for the relevant purpose, but the availability and operation of third-party technologies may change.

Why cookies matter

Cookies help a website remember information between pages, recognise returning browsers and provide a smoother experience. They can also help us identify technical problems, protect accounts and transactions, understand how visitors use the website and present information that is more relevant to the way the website is used. Not every cookie is used for every visitor, and the cookies available may depend on your device, browser, location, consent choices and the features you use.

The categories below describe the main purposes for which cookies may be used on the Cherry Gold Casino website. A cookie can sometimes support more than one purpose. The specific cookies and technologies in use may change as the website, security requirements and service providers change.

Strictly necessary cookies

These cookies are used for functions that are necessary for the website to operate. They may help with page navigation, secure areas, account sessions, basic form handling, fraud prevention, load balancing and the protection of the website from misuse. They may also remember choices that are essential to delivering a service you have requested. Because these cookies support core functionality and security, they may not be available for general opt-out through the website’s cookie controls.

Preference and functionality cookies

These cookies allow the website to remember choices you make and provide a more convenient experience. For example, they may remember language, display, region, accessibility or other settings where those features are available. If you refuse or remove these cookies, some preferences may need to be selected again and parts of the website may not work in the way you expect.

Security and risk-management technologies

Cookies and related technologies may be used to help detect unusual activity, prevent automated abuse, support account protection and maintain the integrity of the website. These technologies can collect information about a browser, device, network connection or interaction with the website. They are intended to support a safer environment and do not necessarily identify a person directly.

Analytics and performance cookies

Where enabled, analytics cookies help us understand how visitors use the website. They may show which pages are viewed, how visitors move through the website, whether content is working correctly and where technical improvements may be needed. Information may be collected in aggregated or pseudonymised form. These cookies help us measure performance and improve design, content, accessibility and reliability.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or deliver information that is more relevant to your interests. These technologies may be provided by third parties. We do not use this category to remove your responsibility to gamble safely, and marketing preferences do not change account, eligibility or responsible gambling requirements.

• Cookies may remember whether you have seen a notice or selected a preference.
• Cookies may help us understand general website traffic and performance.
• Cookies may support security, fraud prevention and the proper operation of account features.
• Cookies may help measure the effectiveness of content or communications where those functions are enabled.
• Cookies do not guarantee that every website feature will be available on every device or browser.

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or select categories individually. Your choices may be stored in a cookie so that the notice does not appear repeatedly. You can usually revisit or change your choices through the available cookie settings link or control on the website.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, block cookies, delete existing cookies or receive a warning before a cookie is placed. The method differs between browsers and devices, so you should refer to the help information provided by the browser or device manufacturer.

What happens if you disable cookies

Disabling optional cookies should not normally prevent you from browsing the website, but it may affect the content, speed or functionality available to you. Blocking all cookies may prevent certain pages, account functions, security checks or forms from operating correctly. Deleting cookies can also remove saved preferences and may require you to make the same selections again.

Cookie controls are separate from other choices you may have about marketing communications, account information or personal data. Changing your browser settings does not necessarily withdraw consent from every third-party service, and accepting cookies does not automatically subscribe you to marketing communications. Where a separate preference or unsubscribe option is provided, it should be used for that specific purpose.

Some browsers offer privacy settings that send signals about tracking preferences. The effect of these signals can vary between browsers, devices and third-party services. We will consider available and applicable preference signals in line with our systems, legal obligations and the service concerned.

General steps for changing your preferences

1. Open the cookie settings available on the website, if provided.
2. Select the categories of optional cookies you wish to allow or refuse.
3. Save your selection and revisit the settings if you want to change it later.
4. Use your browser or device controls to remove cookies that have already been stored.

Some website functions may depend on external providers. These providers may use cookies or similar technologies to deliver hosting, security, analytics, payment-related support, customer assistance, content, advertising measurement or other services. Their use of information may be governed by their own policies. We encourage you to review the relevant third-party information where it is made available and to use the privacy and cookie controls offered by those providers.

Information collected through cookies may include an IP address, browser type, operating system, device information, approximate location, pages viewed, links selected, session information and interactions with the website. The information collected will depend on the technology and its purpose. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

We may use information collected through cookies for security, service delivery, analytics, compliance, dispute management, website improvement and other legitimate business purposes, subject to applicable law. We may also use information to maintain records, investigate suspected misuse, enforce applicable terms and help keep the website reliable and secure.

Cookies are not a substitute for responsible gambling controls. If you are concerned about your gambling, review the responsible gambling information available on the website and use the account or support options that may be provided. Cookie settings cannot be used to bypass account restrictions, identity checks, security measures or other safeguards.

How long we keep information

The retention period for a cookie depends on whether it is a session cookie, a persistent cookie or a technology operated by a third party. Information collected through cookies may be retained for as long as reasonably necessary for the purpose for which it was collected, to meet legal or security requirements, resolve issues, maintain records or protect our rights. Retention periods may differ between categories and providers.

Changes to this policy

We may update this Cookies Policy when the website, technologies, service providers, legal requirements or business practices change. The updated version will be published on this page with a revised date where appropriate. You should check this page periodically so that you understand how cookies are being used. If a change requires a new consent choice, we may display a notice or preference prompt.

Questions about cookies

If you have a question about this Cookies Policy or want further information about how personal information is handled, please use the general support or privacy contact option made available on the website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure channel.